Plum Preferred Loyalty and Rewards

How do I sign up for the Plum Preferred rewards program?

Signing up is easy! If you already have a Plum Diamonds account or have made a purchase, you're automatically enrolled in Plum Preferred. If you're new to Plum, simply create an account or login here and you'll be instantly enrolled. If you are already logged in to your Plum Diamonds account, you're all set and ready to earn.
It's free to join, and you'll get insider access to sales, promotions, and all our newest drops. Plus, you’ll be rewarded points just for joining! 

What are the advantages of becoming a Plum Preferred member?

As a Plum Preferred member, you'll enjoy:
* Earning points on every purchase
* Points for leaving reviews and referrals
* Special birthday and anniversary point bonuses
* Exclusive access to special promotions and events
* Insider access to new product lines and upcoming holiday sales

The more you engage with us, the more perks you'll unlock!

I already have an account. Do I need to create a new one to earn rewards?

No, you don't need to create a new account. If you already have a Plum Diamonds account, you're automatically enrolled in Plum Preferred. Simply sign in to start earning and redeeming points!

Where can I find all of my rewards account info?

You can view your Plum Preferred account information, including your point balance and available rewards, by logging into your account here and then navigating to this page, the "Plum Preferred" section of our website (find a link in our website footer).

Will I receive points for purchases I made prior to the launch of Plum Preferred?

Yes! We value our existing customers. Your account has been credited with points for your past purchases and reviews. To view and access your points, make sure you're using the same email and contact us with any questions.

Can point redemptions be used in combination with other offers?

No, point redemptions cannot be combined with other offers or promotions.

How do I redeem my points?

Points are redeemed using unique promo codes during checkout:

Can point redemptions be used toward a custom design?

Yes! Point redemptions can be used toward custom design.

What happens if I return my order?

If you return an item, the points you earned from that purchase will be deducted from your Plum Preferred points balance. If you return an item that earned you redeemable points, and those points have already been used, we will deduct the cash equivalent of the redeemed points from your refund amount.

Is there a limit to how many points I can earn?

There's no limit to the number of points you can earn with Plum Preferred. The more you engage with us, the more points you'll accumulate!

Do points expire?

Plum Preferred points are valid for one year from the date they were earned. To keep your points active, simply make a purchase or engage with us by leaving a review or referring a friend, at least once a year.

How can I get a birthday reward?

Make sure your birth date is added to your Plum Diamonds account profile. We'll automatically send you a special birthday reward during your birthday month!

How can I get an anniversary reward?

Make sure your special date is added to your Plum Diamonds account profile. We'll send you a reward during your anniversary month!

Plum Preferred Rewards Terms and Conditions

* Your rewards account is automatically activated upon signing up, purchasing, or logging in to Plum Diamonds
* Points cannot be earned on sales tax, shipping costs, or gift card purchases
* Points will be deducted for returned items
* Points can only be redeemed for Plum Diamonds merchandise and have no cash value
* Accounts and points are non-transferable and cannot be combined
* Plum Preferred points expire after one year. Keep them active by engaging with us through purchasing, reviewing, or referring annually.
* Plum Diamonds reserves the right to modify the rewards program, including guidelines and restrictions, at any time.
* Existing customers that are already opted in will earn the new member reward once an order is placed.
* Returns impact your Plum Preferred points. Points from returned items are deducted from your balance. If you've already used redeemed points from a returned item, the cash equivalent will be subtracted from your refund.