Free Lifetime Care & Warranty
Plum Diamonds is obsessed with crafting quality jewelry made to treasure forever. Every piece is made in our own manufacturing facility, so we’re confident in our rings and make annual servicing simple. There are no extra costs and no middleman making you jump through hoops.
FREE SERVICING INCLUDES
Once a year, contact us to send in your ring for the Plum Diamonds spa treatment:
- Prong check & tightening
- Rhodium plating
- General restoration
- Professional cleaning & inspecting
- Free shipping both ways
We’ve created diamond rings for 1000s of couples, and we don’t mess around with quality - your Plum ring will be made with the best precious metal alloys (recycled when possible) and most advanced processes. Each ring is carefully crafted just for you, so it’s important to remember that slight variations are expected and actually aren’t defects. But since we can’t control everything — in the rare instance that your ring has a manufacturing defect, contact us and we‘ll work with you to make it right.
ACCIDENTS HAPPEN (EXCLUSIONS)
Fine jewelry is made to last forever, but it is not indestructible. It’s important to take care when wearing and storing precious metals and diamonds because they can be damaged. Our annual maintenance treatment will help ensure your rings look amazing through normal wear and tear. However, if disaster strikes and your ring is damaged, repair will fall outside of free Plum servicing and won't be covered for free. However, we do want to help; email care@plumdiamonds to see how we can help fix things.
CARE & INSURANCE
Remember, remove your ring when working out, gardening, swimming, showering, sleeping, and when you’re doing anything that might be tough on hands or could catch your ring (watch that dog leash — true story!).
We recommend insuring your ring through a reputable insurance company; most couples can start with their homeowners or renters insurer to explore policy options. We’ve also heard good things about Jewelers Mutual.