Free Lifetime Care & Sizing

Plum Diamonds is obsessed with crafting quality jewelry made to treasure forever. Every piece is made in our own manufacturing facility, so we’re confident in our rings and make annual servicing simple. There are no extra costs and no middleman making you jump through hoops. 

 

FREE SERVICING INCLUDES

Once a year, contact us to send in your ring for the Plum Diamonds spa treatment: 

  - Resizing

  - Polishing

  - Prong check & tightening

  - Rhodium plating

  - General restoration including replacing lab diamonds under 2mm

  - Professional cleaning & inspecting

  - Free shipping both ways

We’ve created diamond rings for 1000s of couples, and we don’t mess around with quality - your Plum ring will be made with the best precious metal alloys (recycled when possible) and most advanced processes.

Each ring is carefully crafted just for you, so it’s important to remember that slight variations are expected and actually aren’t defects. In the rare instance that your ring has a manufacturing defect, contact us and we‘ll make it right by either repairing or replacing your ring at no cost to you.

 

ACCIDENTS HAPPEN (EXCLUSIONS)

Fine jewelry is made to last forever, but it is not indestructible. It’s important to take care when wearing and storing precious metals and diamonds because they can be damaged. Our annual maintenance treatment will help ensure your rings look amazing for life with normal wear and tear. We will repair or replace any ring with manufacturing defects.

However, if disaster strikes and your ring is damaged in an accident beyond normal wear and tear, repair will fall outside of complimentary servicing and won't be covered for free.

Wondering, what's normal wear and tear? Scratches, prongs becoming slightly loose and/or worn over time, rhodium plating wearing off on white gold. Damage that would not occur with normal wear includes severely bent bands or settings and dramatic metal gouges.

Of course, we would want to help if your ring was ever in an unfortunate accident. Email care@plumdiamonds.com to see how we can facilitate repair.

 

 

CARE & INSURANCE 

Remember, remove your ring when working out, gardening, swimming, showering, sleeping, and when you’re doing anything that might be tough on hands or could catch your ring (watch that dog leash — true story!). 

Plum Diamonds will not replace center diamonds as part of our lifetime warranty. We recommend insuring your ring through a reputable insurance company; most couples can start with their homeowners or renters insurer to explore policy options or look into jewelry-specific insurance such as Jewelers Mutual.